Cookie Policy

This page explains how we use cookies and similar technologies on the Zen Quality Backpacks website. It should be read alongside our Privacy Policy.

What Are Cookies

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work, or to work more efficiently, and to provide information to the owners of the site. Similar technologies — such as pixels, local storage, and session storage — serve comparable purposes.

How We Use Cookies

We use cookies for a small number of practical purposes: to remember what is in your basket, to keep you signed in during a session, to understand how visitors move through the site so we can improve it, and to measure the performance of any advertising we run.

Categories of Cookies We Set

Strictly Necessary

Required for the website to function — cart persistence, session security, and load balancing. These cannot be turned off in our system.

Analytics

Help us understand which pages are visited, which products draw attention, and where visitors come from. All data is aggregated. These load only after consent.

Marketing

Used to measure the effectiveness of any advertising we run and, in some cases, to show relevant ads on other sites. These load only after consent.

Consent

When you visit the site for the first time, a banner asks whether you accept non-essential cookies. Your choice is stored so we do not ask again on every visit. You can change your decision at any time by clearing your cookies for our domain and reloading the site — the banner will reappear.

Managing Cookies in Your Browser

Most browsers allow you to view, delete, and block cookies on a per-site basis. Consult your browser's help documentation for instructions. Please note that blocking strictly necessary cookies may cause parts of the site — including checkout — to stop working.

Third-Party Cookies

Some cookies are set by third parties whose services appear on our pages, such as analytics and payment providers. We do not control these cookies. Where applicable, we ensure such providers are contractually bound to protect your data.

Retention

Cookies remain on your device for varying periods, from the length of a browsing session up to two years, depending on their purpose. We do not use cookies with a lifespan longer than is necessary.

Changes to This Policy

As our site evolves, we may update this policy. Material changes will be highlighted on the site before they take effect.

Questions

For any questions about cookies or how we handle your data, please write to us — details are on the Privacy Policy page.