Legal notice
Company Information
Zen Quality Backpacks operates the website zenqualitybackpack.com (the "Site").
Business Address: 2031 Kater Street, Philadelphia PA 19146
Contact Information
For general inquiries, customer support, and business correspondence, please contact us at:
Email: andrew@zenqualitybackpack.com
Phone: 215-380-8512
If you do not have a dedicated business line, services such as Google Voice or RingCentral provide professional phone numbers.
Business Hours
Customer support is available during the following hours:
Monday – Friday: 9:00 AM – 5:00 PM Eastern Time (ET)
Saturday – Sunday: Closed
Emails received outside business hours will be answered on the next business day.
Nature of Online Sales
The Site is an e-commerce platform. The company sells leather backpacks and related accessories directly to consumers through the Site.
All transactions are processed in United States Dollars (USD). Prices displayed on the Site are subject to change without notice.
Host & Technical Operator
The Site is hosted by Shopify Inc. ("Shopify"). Shopify provides the online e-commerce platform that allows us to sell our products and services to you.
Shopify Inc.
151 O'Connor Street
Ground floor
Ottawa, Ontario, K2P 2L8
Canada
Intellectual Property
All content on this Site — including but not limited to text, graphics, logos, images, videos, product descriptions, and design elements — is the property of Zen Quality Backpacks or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.
Unauthorized use, reproduction, or distribution of any material from this Site without prior written permission is strictly prohibited.
Dispute Resolution
Any dispute arising from the use of this Site or from purchases made through this Site shall first be addressed through good-faith negotiation. If the parties cannot resolve the dispute through negotiation, the dispute shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association.
These Legal Notice provisions shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania and the United States of America.
Updates to This Legal Notice
We reserve the right to update or modify this Legal Notice at any time without prior notice. Changes will take effect immediately upon posting to the Site. We encourage you to review this page periodically for the latest information.
Contact
If you have any questions about this Legal Notice, please contact us at: andrew@zenqualitybackpack.com